Effective Date: August 14, 2026
Last Updated: August 14, 2026
IS LUXURY LLC (“IS LUXURY,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our websites, communicate with us, submit a form, request information about a property or our services, subscribe to communications, or otherwise interact with IS LUXURY.
Information We Collect
Depending on how you interact with us, we may collect the following types of information:
- Contact information, such as your name, email address, telephone number, mailing address, and preferred method of contact.
- Real estate and property information, such as properties you are interested in, buying or selling interests, price range, property address, property preferences, and other information you provide in connection with a real estate inquiry or transaction.
- Information submitted through our forms, including contact requests, listing or purchase-related forms, newsletter signups, property inquiries, and other forms available through our websites.
- Communications, including information you provide when communicating with us by email, telephone, text message, website form, or other means.
- Website and device information, such as IP address, browser type, device type, operating system, pages viewed, referring website, approximate geographic location, and other information about your interaction with our websites.
- Marketing and engagement information, including your communication preferences and interactions with our website, emails, and marketing communications.
- Other information you voluntarily provide to us.
We may collect information directly from you, automatically when you use our websites, and from service providers, real estate platforms, referral sources, publicly available sources, and other third parties where appropriate.
How We Use Your Information
We may use personal information to:
- Respond to inquiries and requests for information.
- Provide real estate brokerage and related services.
- Connect you with an appropriate IS LUXURY real estate professional.
- Assist with buying, selling, listing, or other real estate-related requests.
- Provide information about properties, market activity, events, services, and other topics that may be of interest to you.
- Maintain and manage relationships with clients, prospective clients, and other contacts.
- Maintain information within our customer relationship management (“CRM”) systems.
- Personalize and improve our websites, communications, and services.
- Understand website traffic and how visitors interact with our websites.
- Measure the effectiveness of our marketing and communications.
- Protect the security and integrity of our websites and systems.
- Prevent fraud, misuse, or unauthorized activity.
- Comply with applicable laws, regulations, legal processes, and professional obligations.
- Carry out other purposes disclosed to you at the time information is collected.
Customer Relationship Management Systems
Information submitted through our websites may be stored and processed through third-party customer relationship management and technology platforms used by IS LUXURY, including Follow Up Boss and Rechat.
These systems help us respond to inquiries, maintain client and prospective-client information, communicate with contacts, manage real estate relationships, and provide requested services.
Our service providers may process personal information on our behalf in accordance with their agreements with us and their applicable privacy and security obligations.
Website Analytics
We use Google Analytics to help us understand how visitors use our websites.
Google Analytics may collect information such as your IP address, device and browser information, pages visited, time spent on pages, referring websites, approximate location, and other information about your interaction with our websites.
We use this information to analyze website traffic, understand visitor behavior, evaluate website performance, and improve our websites and services.
Google may process information collected through Google Analytics in accordance with its own privacy policies and terms.
Property Search and IDX Services
Our websites may include property search, Multiple Listing Service (“MLS”), Internet Data Exchange (“IDX”), market-reporting, or similar real estate technology provided by us or third-party service providers.
When you interact with these services, certain technical and usage information may be processed in order to display property information, provide search functionality, and operate the service.
If a third-party property search or related service separately requests personal information from you, its collection and use of that information may also be subject to the third party’s privacy policy.
How We Disclose Information
IS LUXURY does not sell or rent your personal information for monetary consideration.
We may disclose personal information when reasonably necessary to operate our business, respond to you, or provide requested services, including to:
- IS LUXURY agents, employees, contractors, and affiliated professionals who need the information to respond to an inquiry or provide services.
- CRM, website hosting, analytics, email, communications, property-search, transaction-management, data-storage, and other technology or service providers that perform services on our behalf.
- Real estate professionals, transaction participants, vendors, or service providers when necessary to facilitate a transaction or service you have requested.
- Government agencies, regulators, courts, law enforcement, or other parties when disclosure is required or permitted by law.
- Professional advisers, including attorneys, accountants, and consultants, where appropriate.
- A successor or acquiring organization in connection with a merger, acquisition, restructuring, sale, or transfer of some or all of our business or assets.
We do not sell or share mobile telephone numbers or SMS consent information with third parties for their own marketing or promotional purposes.
Cookies and Similar Technologies
Our websites may use cookies and similar technologies to operate the websites, remember preferences, understand how visitors interact with our websites, measure website performance, and improve the user experience.
We also use analytics technologies, including Google Analytics, that may place or access cookies or similar technologies on your device.
You may control or delete cookies through your browser settings. Most browsers allow you to block or delete cookies or notify you when cookies are being used. Disabling certain cookies may affect the functionality or performance of portions of our websites.
Email Communications
If you provide us with your email address, subscribe to our communications, request information, or otherwise consent to receive communications from us, we may send you information about properties, market updates, events, company news, services, or other information we believe may be relevant to you.
You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email or by contacting us.
Even if you unsubscribe from marketing communications, we may continue to send transactional, service-related, or other non-marketing communications when appropriate.
SMS and Mobile Communications
If you provide your mobile telephone number and consent to receive text messages from IS LUXURY, we may send SMS or other mobile messages regarding property inquiries, requested services, appointments, transactions, market information, or promotional communications, as permitted by applicable law.
Consent to receive marketing text messages is not a condition of purchasing any property, product, or service.
Message and data rates may apply. Message frequency may vary.
You may opt out of text communications at any time by replying STOP to a text message from us. Where supported, you may reply HELP for assistance.
We do not sell, rent, or share mobile telephone numbers or SMS consent information with third parties for their own marketing or promotional purposes.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain client and business records, provide requested services, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Your Privacy Choices
Depending on where you reside and applicable law, you may have certain rights regarding your personal information.
You may contact us to request that we:
- Provide information regarding personal information we maintain about you.
- Correct inaccurate personal information.
- Delete certain personal information, subject to applicable legal and regulatory exceptions.
- Update your communication preferences.
- Stop sending marketing communications.
- Process a request regarding the sale or sharing of covered information where applicable law provides such a right.
We may need to verify your identity before processing certain requests.
Privacy requests may be submitted to [email protected] or by calling 702.315.0223.
Nevada Residents
Nevada residents may have rights under Nevada law regarding certain covered information collected through our websites, including the right to submit a verified request directing us not to make a sale of certain covered information as defined by Nevada law.
Requests may be submitted to [email protected]. We may take reasonable steps to verify your identity and the authenticity of your request before processing it.
California Residents
California residents may have additional rights under applicable California privacy laws.
Where applicable, these rights may include the right to request information regarding the personal information collected about you, access certain personal information, request correction or deletion of certain personal information, and opt out of certain sales or sharing of personal information.
IS LUXURY will not unlawfully discriminate against an individual for exercising a privacy right provided by applicable law.
California residents wishing to submit a privacy-related request may contact us at [email protected] or 702.315.0223.
Children’s Privacy
Our websites and services are intended for adults and are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13 through our websites. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
Third-Party Websites and Services
Our websites may contain links to or integrations with third-party websites, applications, property-search platforms, social media services, mapping services, or other online services.
IS LUXURY does not control and is not responsible for the privacy, security, or information-handling practices of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing personal information to them.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this policy. Where required by applicable law, we may provide additional notice regarding material changes.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:
IS LUXURY LLC
2130 Park Centre Drive, Suite 120
Las Vegas, NV 89135
Phone: 702.315.0223
Email: [email protected]